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Azizi Developments

Posted on August 14, 2019

2 - 3 years Dubai - United Arab Emirates

Diploma, Secondary School, Any Graduation. Indian, Filipino, Pakistani, Sri Lankan Male

Opening 01

Job Description

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Provides a pleasant, polite, courteous, attentive, diplomatic and professional welcome to all visitors.
Provides access control in-conjunction with security and in line with site regulations. Ensures that details of all visitors accessing the building without an access card are entered the Visitors in/out register.
Any suspicious visitor/delivery staff double checked with the residents through intercom or other available facility, before providing them access. All contractors hold a valid security pass. Reporting all cases of trespassing or suspicious behavior to security.
Provides settling in services for new residents such as a tool of the facilities and fire exits and information of the Client's building policies such as community rules, application processes, location and timings of the facilities and their use.
Handle resident/guest complaints, comments, suggestions and special requests and work to resolve the situation or direct them to the appropriate person or department. These may vary from booking taxis, accepting laundry to making and booking accurate reservations for facilities such as squash, badminton, multi-function rooms making the process as seamless as possible.
Update and maintain details of residents moving in/out. Gather emergency contact nos. and parking allocation details of all residents for various reports whilst ensuring that these details are not disclosed to any one without their prior approval.

Requirements:
Minim 2 years' experience in the similar role or relevant field.
Min Qualification: Degree/Diploma in any stream.
Understanding of the principles of excellent customer care/service.
Excellent communication skills, written and verbal in English
Basic competency with word & excel and keyboard skills.
Ability to deal with difficult customers/issues remaining calm and seeking conflict resolution.
Ability to work independently to update knowledge to serve as an information resource providing advice on shops, services, restaurants, tourist attractions, places of interest within the local community and Dubai.
Ability to work unsupervised and act on own initiative, dealing with unexpected issues or emergency situations.
Ability to listen to and understand customer/client concerns & requirements.
Ability to act quickly and appropriately in an emergency
Smart, approachable, well presented, groomed appearance.


Facilities Management

Helpdesk / Customer Service / Telecalling

Keywords

Reception Telephone Operator Receptionist Front Desk Concierge phone

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Azizi Developments

Founded in 2006, Azizi Developments is one of Dubai’s leading real estate developers offering luxurious living, quality housing at an affordable price. By merging the talents of seasoned professionals experienced in developments, construction, marketing, sales, leasing and management, Azizi Develo pments continues to establish itself as one of the pioneers of affordable luxury in the region

Always at the forefront of visionary concepts, The Al Furjan Mega Development will comprise of four specific villages, North, South, East and West, which share the same streetscape, network of pathways and access to amenities. Each village, while keeping its own distinct characteristics, will create a unique blend of variety and experiences. The completed project will boast 4000 houses, apartments, Hotels as well as commercial properties and
multipurpose plots. Projected at $1.5 billion, the development will cover a staggering 5.6 million square meters
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Name/ Designation:
Nasim Ansari - Talent Acquisition Specialist

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