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Conference Manager

JA Resorts and Hotels LLC

Posted on August 8, 2018

1 - 2 years Other - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Managing the department operation and take action where necessary to ensure smooth running operation and guest satisfaction.
Approving rosters and job schedules for associates to meet the business needs.
Verifying department s attendance, hours worked and overtime.
Keeping track of leave time, such as vacations, personal, and sick leave for associates.
Personally attend to all guest complaints immediately and initiates immediate solution.
Ensure that all associates are aware of guidelines governing complaints handling.
Monitor and reconcile budget variances and ensure compliance.
Analyse financial information to assist in decision making.
Forecast potential events revenues and costs.
Seek out and maximize department and resort revenue by implementing sales promotions and revenue opportunities.
Identify communicate and action potential sales leads.
Ensure correct manpower requirements in cooperation with manager & with company budget.
Ensure SOP standards are consistently delivered throughout the department.
Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene & Fire Safety to all senior team members.
Ensure that all outlets meet with the required standards and procedures of HACCP.
Review and make improvements of existing SOPs as and when required (with all necessary approval).
Plan departmental communication meeting and ensure associates understand what is required from them and achieving their targets.
Assist in maintaining the Department Balance Scorecard & communicating the results with the department.
Coordinate in liaison with the Executive Chef & the Beverage Manager for pricing and preparing the food and beverage menu for banquet, by taking into consideration factors such as:
o Local requirements
onbsp Market needs
onbsp Competition
onbsp Trends
onbsp Recipes
onbsp Potential costs
onbsp Availability of Food and Beverage products
onbsp Merchandising and Promotion.
Ensure that the associate adhere to the rules and regulations of the Hotel by:
o Facilitating regular reorientation for the associate on rules and regulations;

Contact: Recruitment Team JA Resorts & Hotels

Reference: CatererGlobal

Job ID: 82655019

Hotels / Hospitality



Recruitment Merchandising Fire Safety Balance Scorecard Guest Satisfaction Executive Chef Forecasting Management Haccp Finance


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JA Resorts and Hotels LLC

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