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Connectivity and Revenue Assurance Manager

Orange

Posted on July 13, 2018

5 - 8 years Other - Egypt

Bachelor of Technology/Engineering(Other Engineering). Any European National

Opening 01

Job Description

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Accountable for conducting the SITA customers access price review upon SITA request and in the agreed deadlines. This entails:
Retreiving SITA customer access inventory from the various tools as well as cost and revenue related to this inventory
Determining in-scope and out of scope access lines
Reconcile the Access cost with Current revenue billed to SITA
Reprice the in-scope Access connections
Analyse the overall OBS margin impact as a result of this access repricing
Accountable, through the interface with various entities (OINIS, Sourcing, CSO) for the correct implementation of the new access pricing in the tools
SITA Primary point of contact within Orange Business Services, for access price review issues
Interface with Sourcing, CSO, OINIS for all SITA access related queries
Attend weekly/monthly Sourcing Committee for SITA scope
Work on the access price review process improvemet and automation
This is in addition to other adhoc access related projects (PoP closure, Country access optimization, etc )
Investigate and correct all billing rejected for payment by SITA to insure that wrongful billing is credited and source of error is corrected. When investigation reveals rejection is unwarranted, responsible to provide thorough and adequate explanation to SITA to insure reversal of rejection.
Act as liaison between Billing Team and Customer Service and Operations/Data Management and Integrity Team to insure timely and accurate data flow from ordering tools to operational configurations to billing repositories.
Act as liaison between the SBU and the Orange Ordering Service desk to ensure any non-standard orders are submitted and billed in a timely manner. These include circuit optimization projects, pop closure projects etc..
Prepare various monthly reports for purposes of trend analysis with regard to Ordering billing, and Inventory and rejected invoices.


IT - Software Services

Accounts / Taxation / Audit / Company Secretary

Desired Candidate Profile

about you
knowledge and abilities:
Ability to engage and partner with customer and internal staff as required
Ability to ability to work with and lead a virtual team
Ability to identify problems and work to resolution as required
Ability to work under pressure and with tight deadlines
Mastering Microsoft Office Suite applications, with special emphasis on MS Excel, MS Access, MS PowerPoint
Navigate and influence within Orange Business Services corporate organization to bring focus and accountability to resolving critical cost & revenue allocation issues impacting access price reviews
education, qualifications, and certifications:
Degree in business, or science (or other relevant area).
Language: English proficiency both written and spoken is a Must and French is a plus
experience:
Minimum of 5-8 years related work experience in customer facing organizations within the telecom or IT industry
Virtual team management experience.
Good level of practiced technical knowledge.
Must possess a verifiable track record of working on processes and a way to optimize and execute upon their improvement
Good Financial and Access technologies knowledge and pricing in the telecom market
additional information

Keywords

Customer Service Telecom Billing Team Management Data Management Ms Access Automation Operations Revenue Assurance

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Orange

Located in Al Dhafra Region, Abu Dhabi, Nawah Energy Company is the leading nuclear operator, contributing to the UAE’s civil nuclear program. The company was founded in 2016 as a subsidiary of Emirates Nuclear Energy Corporation (ENEC). It is a result of the joint venture between ENEC and Kore a Electric Power Corporation (KEPCO). Nawah Energy Company ensures adherence to the highest international standards of safety, quality and security, while maintaining operational transparency. Nawah plans to generate 5,300 megawatts of low-carbon electricity from 2020, and meet around 1/4th of the total electricity requirements of the UAE, while improving the quality of life.





Nawah Energy Company aims to protect the UAE environment by reducing carbon dioxide emissions by 12 million tons annually. It is a multinational, multicultural and Emirati-led company, which provides a dynamic work environment to top national and international talent and offer them with opportunities to grow. The company looks out for qualified and dedicated professionals with the ability to perform well as per the business requirements. Offering competitive remunerations and a good word environment to cater to the dynamic requirements of the esteemed clients, Nawah Energy Company aims at building a multi-skilled workforce.



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Website http://orange.jobs/jobs/offer.do?lang=en&joid=72418


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