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Consultant - Investing in Syrian Humanitarian Action (ISHA) Operations

Mercy Corps

5 - 10 years Amman - Jordan

Any Nationality


, Posted on May 15, 2018 1 Opening

Job Description

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Purpose / Project Description:
The project takes a demand-driven approach to capacity development, and utilizes creative methodologies for remote engagement, including both on- and off-line e-learning and broadening access to Arabic language resources for the wider Syrian humanitarian community. The project team collaborates remotely with Syrian-based organizations (partners) throughout the entire sub-granting lifecycle to identify, prioritize, and address key technical, operational, and financial capacity strengthening priorities.
Consultant Objectives:
Support the ISHA team to develop, deliver and measure capacity strengthening support to partners in key operational areas: warehousing, asset management, fleet management, recruitment and staff contracts, and goods and services procurement.
Consultant Activities:
With a focus on the following areas of work - warehousing, asset management, fleet management, recruitment and staff contracts, and goods and services procurement, the Consultant will:
• Produce capacity strengthening tools and materials to support the development and implementation of partner operational systems and procedures. Identify, update, produce and contextualize high-quality resources and learning materials on these topics. All topics should include capacity measurement tools and effective feedback methods.
• Materials will be shared with and delivered to the partners by the ISHA team using effective capacity strengthening methodologies for remote delivery. The consultant will train the appropriate ISHA team members to effectively deliver the capacity strengthening tools and materials.
• Update the ISHA Administration and Operations handbook to ensure the inclusion of all topics above.
• Support the recruitment of a national Operations Capacity Strengthening Coordinator, and handover the deliverables accordingly.
Consultant Deliverables:
The Consultant will:
• Produce, finalize and train staff on capacity strengthening modules in the following topics: warehousing, asset management, fleet management, recruitment and staff contracts, and goods and services procurement.
• Update the ISHA Administration and Operations handbook to ensure the inclusion of all topics above.
• Support the recruitment of a national Operations Capacity Strengthening Coordinator, and handover the role accordingly.
Timeframe / Schedule:
Starting as soon as possible (preferably by April 2018), the consultant will be recruited for a period of approximately 6 weeks.
The Consultant will report to:
ISHA Program Finance Manager
The Consultant will work closely with:
All ISHA staff; Mercy Corps Syria operations team
Required Experience & Skills:
The ideal consultant will have the following experience and skills:
• 5-10 years of experience working in or advising non-governmental organizations (NGO) focused on humanitarian assistance, relief or development work
• Direct experience implementing, overseeing, or advising on NGO operations, ideally in a humanitarian context
• Skills in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
• Experience designing and delivering operations trainings or workshops, either in person or using remote technology
• Experience coaching or mentoring staff or partner organizations in humanitarian operations
• In-depth knowledge of key humanitarian operations topic areas, such as warehousing, asset management, fleet management, recruitment and staff contracts, and goods and services procurement
• Knowledge of the Syrian context and constraints on the ground (or similar conflict contexts) preferred
• Partnership with local organizations with a specific focus on capacity strengthening is plus
• English fluency required; Arabic language skills are a very strong added advantage


Industry Type : NGO / Social Services / Community Services / Non-Profit
Functional Area : Administration

Keywords

Recruitment E-learning Procurement NGO Asset management Coaching English CV Email Operations

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Mercy Corps


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