1. Responsible for Planning, designing, building, deploying, maintaining and governing of all the IT Systems, IT applications - ESS, BSS, OSS, databases, SAN, Enterprise LAN, WAN, WLAN, Virtual infrastructure, Backup and Restore, Database management etc
2. Accountable for improving operational process efficiency like Incident Management, Event management and Problem management process.
3. Setup, configuration and maintenance of ESS, BSS and OSS applications and systems, databases, enterprise data
4. Oversee business critical applications like CRM, Billing, provisioning and payment gateways, mobile number portability.
5. Governing the incidents by reviewing root cause analysis, resolving tickets, overseeing 3rd party contracts
This position is on a short term contract for 6 months.