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Content Quality Specialist


Posted on January 14, 2020

1 - 2 years Riyadh - Saudi Arabia

Any Graduation. Any Nationality

Opening 01

Job Description

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• Ensure all assigned reviews are closed within the required SLA s
• Maintain a consistent result in quality assurance as required
• Ensure that all content specialists are adhering to the guidelines through training/coaching and mentoring
• Make suggestions for improvements to minimize errors and defects in the process
• Manage the training material and ensure that it is always up-to-date
• Ensure current product quality specification fulfill client s requirements.
• Revise department complaints and implement corrective actions for clarity and fullness in investigations.
• Ensure operating procedures are of use to internal teams
• Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner
• Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement
• Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions
• Follow daily operations relating to the job to ensure work continuity
• Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards
• Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner
• 1- 2 Years of relevant experience
• Bachelor Degree in a relevant field is required
• Master s degree in a relevant field is preferred

Internet / E-commerce / Dotcom

Quality / Testing / QA / QC / Inspector


Content Quality Specialist


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