Content Reviewer Souq.com, An Amazon Company Posted on January 13, 2020 1 - 2 years Cairo - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Internet Advertiser Review• Review web sites for content quality based on Content Guidelines.• Thoroughly check ad content with quality and accuracy.• Approve or disapprove new and changed ad submissions based on policy guidelines.• Analyze data and evaluate trends/ patterns.• Recommend generic pattern to be translated into Rules.• Writing customer-facing emails to address concerns and report issues.• Troubleshooting issues related to Advertisers.Training & Coaching• Coordinating training & mentoring sessions• Frequently reviewing work of new hires (with guidance of Supervisor) and providing on-going feedback in the first days, weeks and months.• Coaching IARs towards improvement where necessary• Offering "remedial" instruction in tool usage and other topics as requiredMaintaining Updates & Documentation and Monitoring workflow• Escalating questions/issues from the team regarding the process and cascading updates to the team• Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents• Preparing weekly process reports & sending these out to the concerned people• Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalationsReview & Maintain internal process quality• Maintaining high internal quality of the processes by performing quality audits• Providing specific & timely feedback to policers on errors & trends• Act as SMEs for processes on the floor• Should be flexible to work in night shifts and rotational weeks off'sjob requirementsMore than 1 yearNot Specified at leastInternet/E-commerce Company Industry Internet / E-commerce / Dotcom Department/Functional Area Journalism / Content Writing / Editing / Correspondent Desired Candidate Profile BASIC QUALIFICATIONS• Graduate degree in any discipline.• 1 plus years experience with Operations processes required• Demonstrated passion for delivering a positive customer experience, and maintain composure in difficult situations• Ability to effectively and efficiently complete difficult goals or assignments• Strong interpersonal and communication skills• Confident in using Microsoft Package (especially Excel)• Willingness to work with sensitive issues, including but not limited to:• Content• Religious and philosophically sensitive issue• Alcohol, tobacco, weapons and other potentially offensive productsPREFERRED QUALIFICATIONS• Advanced computer skills using a variety of programs highly desired.• Prior experience in online advertising preferred. Keywords Content Reviewer REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Content Reviewer Jobs also searched Content Reviewer Jobs Journalism Jobs Quality Audit Jobs Online Advertising Jobs Customer Experience Jobs Web Technologies Jobs Communication Skills Jobs Souq.com, An Amazon Company View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/263315-Content-Reviewer-Souq-com-An-Amazon-Company-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?