Contracts Administrator (Oil & Gas) Mazrui International LLC

Location :- Abu Dhabi, UAE

Petrochem Performance Chemicals (PPC) specializes in drilling fluids and associated equipment services. We increase customer asset value through the provision of cost effective, customized technical solutions in the drilling and completion fluids, solids control, filtration equipment, and waste management services. Our geographical territory covers the Middle East and Caspian with current operations in the UAE, Iraq, Kuwait, and Yemen.

PPC is part of Mazrui International (Diversified holding group with businesses across different industries such as Oil & Gas, Oilfield Engineering Services, Manufacturing, Chemicals, Financial Investments, Real Estate, Construction, Trading, Distribution, Transportation, Logistics, Retail, Hospitality, Education etc.).

Designation :- Contracts Administrator

Reporting to :- Contracts and Administration Manager

Job Purpose :- To be an active member of the contracts and general administration team and to engage with a proper execution and observation of systems and procedures, to ensure the efficient and smooth day to day Sales Department.

Key Responsibilities/Duties :-

• Administration of all types of commercial contracts.
• Contracts’ registrations, drafting, amendments, periodical contract administration reports, contract closeouts.
• T&Cs compliance/consistency and standardization of commercial conditions.
• Maintaining a database of all contracts record and regulatory documents.
• Ensure compliance of contracts with company’s policies and ensure contract conditions among various commercial contracts of company are not discrepant.
• Coordinate with internal stakeholders to define constraints/risk points for the contracts.
• Take measures to minimize risks in terms and conditions.
• Support negotiations of claims, manage contractual changes and resolve disputes or conflict resolution with customers, vendors and partners.
• Review customer draft contracts during tender stage.
• Review orders to ensure compliance with executed contracts.
• Ensure the proper functioning of the Contracts Manager processes.
• Direct conflict resolution and facilitate contract negotiations.
• Facilitate the development and implementation of new tools to setup contracts lifecycle management.

Specialized Knowledge :-

• Strong knowledge of contracts management, administration and tendering Process
• Oil and Gas Upstream Services Experience
• Prior experience in Drilling Fluids, SCE and/or Drilling Equipment is highly desirable
• Excellent communication skills, written and verbal English

Ability & Skills :-

• Excellent communication skills to inform, help and advice customers clearly
• Excellent listening skills to understand exactly what customers require
• Problem solving skills
• Confidence, patience, politeness and diplomacy when dealing with difficult customers
• Creative thinking to be able to come up with ideas to improve customer service standards
• Ability to work well under the pressure
• Organizational and planning skills
• Good personal presentation especially when working with customers face-to-face
• Comfortable dealing with numbers and processing financial information
• High degree attention to details
• Proficiency in English

Experience :- 3-5 years of experience in customer service and/or billing department

Academic Qualifications :- Minimum university bachelor’s degree or equivalent

Accountabilities and Performance Measures :-

• On time delivery of tenders, bids and RFQs
• Meeting regular sales targets