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Controller:Customer Service

Client of 4jobnews

2 - 3 years Dubai - United Arab Emirates

Any Nationality


, Posted on June 12, 2018 1 Opening

Job Description

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Job Description:
• To understand that the job function is to serve the customers with respect, understanding and commitment to achieve service excellence.
• To respond courteously and immediately to customer queries and requests.
• To ensure that the quality of service that render is of the highest standard at all times and to appreciate that work of substandard quality is unacceptable.
• To realize that the customer s support is what ensures the continued existence and hence, this impacts directly on the continued employment of me and my colleagues.
• To ensure that make every effort to educate myself in all facets of our business and that of customers.
Requirements:
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills


Industry Type : Recruitment / Placement Firm / Executive Search
Functional Area : Helpdesk / Customer Service / Telecalling

Keywords

Customer service Customer support CRM Client Service Representative Service excellence Marketing Executive

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Client of 4jobnews


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