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Coordinator Handover & Maintenance

Expo 2020 Dubai

Posted on August 14, 2019

4 - 5 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Department Definition
The role of the Event Operations Back of the House (OPB) department is to manage activities across the event delivery of Expo 2020. OPB includes the following service areas: (1) Cleaning & Waste Management, (2) Logistics, (3) Site Management, (4) Landlord Asset Handover.
Opportunity Responsibilities
The purpose of the Coordinator Handover & Maintenance role is to assist presence and witness all Expo building venues during handover. To coordinate the receiving of spare parts, tools, and as-built documentation at handover and to support the FM Managers in ensuring all Reactive and Planned Preventative Maintenance is carried out during Pre-Event and Event phase as per the agreed Service Levels and Response Times.
The coordinator is also responsible for managing technical assets, day-to-day management of Facilities Management service providers and maintenance operations whilst integrating with Event Operations Functional Areas and other business departments.
The main responsibilities of this role will include:
- Coordinate the access of main contractors to carry out outstanding works and snag works within the handed over venues;
- Coordinate the rectification works and ensure these have been recorded to a central file during the defects liability period (DLP);
- Monitor MEP system performance post-handover, and assist with reporting faults and rectification of faults;
- Assist the Facilities Manager to monitor service standards in Front of House and Back of House areas throughout the event;
- Ensure Reactive and Planned Preventative Maintenance is carried out as per the schedule and agreed Service Level during the Pre-Event and Event phases;
- Liaise with the FM Helpdesk and CAFM Coordinator to ensure all Maintenance activities are recorded within the CAFM System;
- Carry out daily BOH and FOH rounds, ensuring the building fabric is in good order, noting any defects and raising the defects via the EXPO CAFM system;
- Liaise with building contractors to follow through on approved work and ensure work is closed out.

Advertising / PR / Event Management

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

4+ years' experience in a role related to developing Site Management and operations, as well as:
- A Bachelor's degree;
- Flexible attitude and being able to adapt to rapid change;
- Sufficient experience of providing a facilities or maintenance service in a busy organization;
- Experience of working with contractors and suppliers and monitoring of service standards;
- Proven experience of delivering excellent customer care and service in a large organization;
- Ability to work closely and cooperatively with internal and external stakeholders;
- Ability to provide hands on support with the venue team and work extended hours when required;
- Organizational, time-management, computer and administrative skills.


Logistics MEP Helpdesk Spare parts Administration Waste management Site management Service level Maintenance operations Time management


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Expo 2020 Dubai

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