Coordinator Rider On Ground Ops
talabat
Employer Active
Posted 6 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Monitor and improve the Rider Compliance
Coordinate & Support operations with live Rider issues
Coordinate rider roster with proper allocation of shifts/breaks/off-days etc
Coordinate with supporting other verticals with their orders closing cycles on a monthly basis.
Coordinate with riders to solve customer or vendor-related issues
Track order-related issues and find out if the issue happened from Logistics side or from the vendors end
Work with other functions in Operations to identify and resolve issues
Provide support in any additional tasks requested by the department manager
Desired Candidate Profile
What Did We Order?
Strong communication skills, both written and verbal, in a cross-cultural setting. Arabic and English languages fluency is required
Ability to manage multiple tasks at the same time with cross-functional teams
Understanding of different areas/locations in Kuwait
Ability to handle irate individuals in a calm and professional manner
Ability to work under pressure and handle stress
Advanced Skills in MS Office, Google Docs, and Google Sheets
Well-organized, with excellent team-player qualities.
Agile and highly adaptable to a fast-paced work environment
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Administration
Keywords
- Coordinator Rider On Ground Ops
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