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Corporate Account Manager

Yumamia Inc.

0 - 2 years Cairo - Egypt

Any Graduation. Any Nationality


, Posted on June 6, 2018 1 Opening

Job Description

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Be the primary point of contact and build long-term relationships with customers
•Help customers through email, phone, online presentations, screen-share and in person meetings
•Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
•Ensure the timely and successful delivery of our solutions according to customer needs and objectives
•Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
•Forecast and track key account metrics
•Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
•Enhance department and organization s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
•Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
•Monitor and analyze customer s usage of our product
•Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
•Liaise between the customer and internal teams


Industry Type : Banking / Financial Services / Broking
Functional Area : Sales / Business Development

Desired Candidate Profile

Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
•Experience in delivering client-focused solutions based on customer needs
•Proven ability to manage multiple projects at a time while paying strict attention to detail
•Excellent listening, negotiation and presentation skills
•Excellent verbal and written communications skills
•Bachelor s Degree in appropriate field of study or equivalent work experience
•Self-motivated and able to thrive in a results-driven environment
•Natural relationship builder with integrity, reliability and maturity
•Ability to prioritize among competing tasks
•Critical thinking and problem solving skills
•Excellent time and project management skills. You re always looking to improve inefficient processes
•Keen attention to detail and adherence to deadlines

Keywords

Customer service Customer support Usage Project management Corporate sales Client servicing Relationship Senior Executive Forecasting Monitoring

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Yumamia Inc.


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