Role Summary: In this role, you will be the first point of contact for People Leaders and employees to provide counsel, coaching and support on HR fundamentals and employee related questions. You will execute our key HR initiatives, providing available and responsive internal employee support, and driving HR functional excellence and process improvement. You will also act as the HR manager of record for a client group.
Essential Responsibilities: Provide dedicated guidance and coaching to multiple senior leaders and employees within a complex business environment, including supporting multiple matrixed organizations with acquired businesses, union relations, or global footprints.
Provide dedicated guidance and coaching to multiple managers and employees with specific focus on: employee advocacy/engagement, HR fundamentals and process training, employee relations management, performance management, career development, talent assessment, acquisition and retention and workplace investigations as appropriate
Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues; escalates concerns beyond their scope to HR Business Partners; navigates employees and manager to HR Services when it is the more appropriate resource
Partner with HR Business Partners and O&TD professionals to execute business-specific HR strategies.
Ensure that all employee relations issues are properly identified, reported, investigated and resolved
Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices at 100% compliance to promote an ethical and compliant work environment
Lead key HR processes including compensation planning and compliance
Conduct HR training and support for functional processes like EMS, Session C, Salary Planning, New Employee Orientation and New Manager Assimilation
Assist with other HR special projects or initiatives as needed
Maintain and protect confidential data with utmost scrutiny, judgment, and care
Conduct investigations including gathering, preserving, documenting and analyzing all available information and evidence, and in some circumstances, making recommendations to the business on disciplinary action
Provide coaching and mentorship to new team members or HR Specialists/Generalists
Lead other site-wide HR projects as necessary, working across multiple client groups
Serve as the Human Resources/Employee Resources Team subject matter expert for one HR specialty area (GME, Immigration, Staffing, Payroll/Benefits, etc.) including managing all complex and escalated cases as well as providing training and support to other team members at your site/region (pull to bottom w/ investigations)
Provide dedicated guidance and coaching to multiple managers and employees within a complex business environment, including supporting multiple employee populations, matrixes, customers, products or initiatives.