Credit Card Specialist ICONIC IT CONSULTING SERVICES L.L.C

Employer Active

Posted 2 hrs ago

Experience

8 - 12 Years

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Bachelor of Technology/Engineering(Computers), Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Provide technical support for credit card processing platforms, including authorization, settlement, and chargeback systems.
  • Configure and maintain card management systems (CMS), core banking integrations, and third-party APIs.
  • Investigate and resolve system-related issues, transaction failures, and data discrepancies.
  • Coordinate with vendors, networks (Visa, Mastercard, etc.), and internal stakeholders during system upgrades or incidents.
  • Perform root cause analysis for recurring technical problems and implement preventive solutions.
  • Develop and execute test cases for new features, patches, and enhancements in card platforms.
  • Support EMV, contactless, and virtual card implementations.
  • Ensure compliance with PCI-DSS, ISO 8583 message formats, and other regulatory frameworks.
  • Document technical processes, configuration settings, and support knowledge base articles.
  • Monitor transaction flows and generate performance reports or alerts for anomalies.

Desired Candidate Profile

Education:

  • Bachelors degree in Computer Science, Information Technology, or a related field (required)

Experience:

  • 8+ years of experience in technical support or system administration for credit card platforms or payments systems.
  • Experience with card switches (e.g., Base24, FIS, TSYS, Fiserv), card issuing platforms, or CMS software.
  • Familiarity with payment network protocols (e.g., ISO 8583, XML/JSON APIs, SOAP).

Skills:

  • Strong problem-solving and analytical skills.
  • Proficiency in SQL, scripting (Python, Bash), or other query/reporting tools.
  • Experience with monitoring tools (Splunk, AppDynamics, etc.) and ticketing systems (ServiceNow, Jira).
  • Understanding of card life cycle, BIN management, transaction flow, fraud monitoring, and settlement processing.
  • Excellent communication skills to work with both technical and non-technical stakeholders.

Employment Type

    Full Time

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • Credit Card Specialist
  • Credit Card Associate
  • Credit Card Administrator

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ICONIC IT CONSULTING SERVICES L.L.C

our company specializes and providing first-hand support and services to our clients in the area of managed services, security and IT Consulting Services , Hardware supplies , retail sales of computer system and networking

Iqbal - recruiter

COMMERICIAL TOWER,AL WAHDA CITY 1, HAZZA BIN ZAYED STREET, AL WAHDA, Abu Dhabi, Abu Dhabi, United Arab Emirates (UAE)