CREDIT CONTROLLER

Oman Investment Authority

# Major Duties and Responsibilities

* Billing & Collections:

Manage invoicing and collections for:

o Rental of residential and commercial properties

o Community service charges

o Sold property payments

o Any future revenue streams as assigned

Ensure accurate and timely issuance of invoices and receipts.

Follow up daily with the Finance Department regarding receivables and perform daily reconciliations.

Monitor weekly credit lists to track client adherence to agreed payment plans.

Ensure payments are received within agreed terms and raise refund requests where overpayments occur.

Follow up with banks on financed property payments.

* Debt Management & Recovery:

Regularly review and follow up on debt collections and arrears.

Prepare and issue letters of demand in line with credit control policies.

Support legal proceedings where required.

Negotiate fair repayment plans with customers facing financial difficulties.

Maintain detailed records of collection activities and customer communications.

* Reporting & Analysis:

Prepare and share monthly collection dashboards and progress updates.

Provide stakeholders with accurate and timely responses to account inquiries.

Prepare basic financial statements for customers when required.

Manage departmental cost control measures effectively.

* Stakeholder Engagement & Administration:

Build and maintain strong client relationships to foster trust and cooperation.

Perform credit administration functions, including generating progress billings, reminders, and monitoring outstanding sums.

Prepare all relevant documentation as per Credit Control requirements.

Archive and maintain collection and credit-related records in an organized manner.

* Targets & Compliance:

Achieve agreed collection targets.

Ensure compliance with Muscat Bay s credit control policies and procedures.

Undertake any additional duties assigned by management.