CRM Analyst VITASTA CONSULTING PVT LTD Posted on August 1, 2018 4 - 5 years Dubai - United Arab Emirates Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB The person should have assisted and supported Customer Relationship Manager and his team in the repeat rate and implementation of systems, directed at the enhancement of our customer base while at the same time retaining existing customers in a cost effective manner.Job Responsibilities / Accountabilities:Data analytics for CRM initiatives, loyalty & campaign managementAnalyze and interpret data collected on customers in order to enable greater personalization, forecast behavior and develop relationshipsSupport in the planning and execution of CRM strategies operate with a sense of urgency to deliver campaigns on time and as defined per campaign requirementsCoordinate with sales, social media and digital marketing team to ensure cohesive execution of marketing strategies and communicationsWork with the CRM Manager to develop and deliver standardized program analytics and related reporting platformsCoordinate effective and clear communication channels that deliver information as required to support business to consumer and business to business campaignsResearch on and create an understanding of audience selection and segmentation in support of overall business objectivesFoster and develop relationships with key operational vendors and outsourced agenciesExecute testing strategies that deliver gains through utilizing the CRM software, loyalty management, social media and digital marketingWork closely with social media and digital marketing team to create innovative marketing campaigns and initiate new ideas that will foster business growth and developmentShould understand and prepare final report on Return on Investments" ROI" and "SMS hit rate" campaigns from raw excel dataConducting regular store visits to obtain the customers staff and customer feedbackTrain the store team on a regular basis to assure a proper utilization of the CRM ApplicationFunctional Competencies:Strong Social Media and Technological Skills i.e Twitter, Instagram and FacebookStrong Microsoft Office SkillsCustomer Service SkillsPhotoshop and Basic Graphic Designing Skills Creative and Innovative ThinkingKnowledge of various Research and Data Collection Methods Basic knowledge about Arabic speaking, writing and reading skills Knowledge of Cashiering skills and activities Company Industry Retail Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile Education-UG: Any Graduate - Any Specialization Keywords Media planning Digital marketing Social media marketing Photoshop Customer relationship Campaign management Graphic designing SMS Data collection Wholesale REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Analyst Jobs in Dubai Consultant Jobs in Dubai Underwriter Jobs in Dubai Customer Service Jobs in Dubai Digital Marketing Jobs in Dubai Photoshop Jobs in Dubai Social Media Marketing Jobs in Dubai Analyst Jobs in UAE Consultant Jobs in UAE Underwriter Jobs in UAE Customer Service Jobs in UAE Digital Marketing Jobs in UAE Photoshop Jobs in UAE Social Media Marketing Jobs in UAE Analyst Jobs Consultant Jobs Underwriter Jobs Customer Service Jobs Digital Marketing Jobs Photoshop Jobs Social Media Marketing Jobs VITASTA CONSULTING PVT LTD View Contact Details Contact Name/ Designation: - Website https://www.naukri.com/job-listings-CRM-Analyst-VITASTA-CONSULTING-PVT-LTD-Dubai-UAE-4-to-5-years-300718003108 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?