CRM Lead Manager

Confidential Company

Employer Active

Posted 1 hrs ago

Experience

3 - 5 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Business Administration

Nationality

Indian

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

About the Role

We are looking for an experienced CRM Lead Manager to oversee and optimize our entire lead management process. The ideal candidate will ensure all leads are efficiently captured, distributed, tracked, and converted through systematic CRM workflows and bridging the gap between marketing and sales to maximize ROI.


Key Responsibilities

  • Manage and track all leads from multiple sources (campaigns, portals, website, and walk-ins).
  • Assign, monitor, and ensure timely follow-ups by sales executives.
  • Maintain a clean, accurate, and up-to-date CRM database.
  • Automate and streamline follow-ups, reminders, and workflows for better lead conversion.
  • Track individual and team performance, generating detailed lead reports and analytics.
  • Coordinate with marketing to provide feedback on lead quality and source performance.
  • Train and ensure CRM usage compliance across the sales team.

Desired Candidate Profile


  • 3–5 years of experience in CRM / Lead Management (Real Estate background is an added advantage).
  • Hands-on expertise in CRM platforms such as LeadSquared, Zoho, Salesforce, HubSpot, or real estate CRMs (Property Finder, Dubizzle, etc.).
  • Proficiency in Excel / Google Sheets and performance dashboards.
  • Strong knowledge of Zapier, WhatsApp API, Google Sheets integration, HubSpot/Zoho/Salesforce, etc.
  • Familiarity with HTML, JavaScript, or PHP for basic API work and automation scripts.
  • Excellent communication, analytical, and coordination skills.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Marketing Lead Manager
  • CRM Manager
  • CRM Management

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Confidential Company