CRM Manager

Amer Al Ghurair

Posted on 13 Mar

Experience

5 - 10 Years

Job Location

Dubai - United Arab Emirates

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities
  • Develop and implement CRM strategies and processes that align with the company's goals.
  • Manage and optimize the CRM system to ensure effective customer data management.
  • Analyze customer data to identify trends, insights, and opportunities for improvement.
  • Work closely with sales, marketing, and customer service teams to ensure a seamless customer experience.
  • Develop and maintain strong relationships with key clients and stakeholders.
  • Monitor and report on CRM performance, providing actionable insights to improve customer engagement.
  • Stay updated with the latest trends and best practices in CRM and the real estate industry.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum of 5 years of experience in a CRM role, with at least 3 years in the real estate development sector in Dubai.
  • Proficiency in CRM software and tools.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • A proactive and customer-focused mindset.

Desired Candidate Profile

Bachelor's degree in Business Administration, Marketing, or a related field.

  • Minimum of 5 years of experience in a CRM role, with at least 3 years in the real estate development sector in Dubai.
  • Proficiency in CRM software and tools.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • A proactive and customer-focused mindset.

Experience with CRM systems specific to the real estate industry.

Knowledge of Dubai's real estate market and regulatory environment.

Project management skills.

Company Industry

Department / Functional Area

Keywords

  • CRM Manager

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Amer Al Ghurair

Amer Al Ghurair Real Estate Development is a leading developer in the Dubai real estate market. We specialize in delivering high-quality residential and commercial projects that set new benchmarks in the industry.

https://ameralghurair.com/careers/crm-manager

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