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CRM Manager

Client of MCG Associates

6 - 8 years Dubai - United Arab Emirates

Bachelor of Business Administration(Management). Any Nationality

, Posted on March 5, 2018 1 Opening

Job Description

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The Role
The CRM Manager is a unique opportunity to embark on the development and implementation of a CRM programme for one of the most iconic businesses in the region.
Key Responsibilities
• Defining the CRM strategy/roadmap and drive customer loyalty and retention through the delivery of insights and targeted customer communications.
• CRM Analytics (Development of customer analytics and insights as well as campaign reporting)
• Partnering effectively with internal and external key stakeholders; confidently present and influence where required.
• Collaborating cross functionally across the group to develop new programs and enterprise capabilities with group wide programmes.
The Candidate
We re looking for someone experienced and talented to fill this role.
Skills & Qualifications
• Masters or Bachelor degree in Marketing or Business Administration.
• Minimum 6 8 years experience in defining/implementing CRM Strategies with the retail industry.
• A strong understanding of CRM marketing including email campaign management and customer segmentation.
• Excellent analytical, quantitative, organizational, prioritization and project management capabilities.
• Strong written and verbal communication skills
• Strong presentation skills including creation of executive level presentations
• Experience of project management of large scale initiatives
• A proven ability to communicate and build cross functional relationships

Industry Type : Real Estate
Functional Area : Marketing / Brand Management / Marketing Research / Digital Marketing


Project management Analytical Campaign management customer analytics customer segmentation Business administration email campaign Presentation skills Verbal communication customer loyalty

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Client of MCG Associates

MCG Associates is a reputed and leading international recruitment, talent search, and HR consultancy. With offices located in Dubai, Hong Kong and London, the consultancy is the most trusted advisor that leverages its market knowledge to assist its clients in finding the top talent. The company spec ializes in communications, sales & technology and marketing sectors.

MCG Associates includes an extensive experience of not only working with international organizations but also with start-up businesses. The company cares about its clients’ businesses as well as ensuring long-term careers for those it represents. It has a team of skilled people who present a perfect balance of intellect and experience. The company opens the door to several opportunities that attract the best talent with transferable skills.

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Website http://www.mcgand.co/jobs/crm-manager/

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