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Customer Assistance Associate


Posted on June 11, 2018

1 - 2 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Customer Assistance Associate Jobs Vacancy, We are looking for experienced and talented Customer Assistance Associate for our firm , location Abu Dhabi.
Job Description
* Utilizes approved selling practices and guidelines to determine customer need and match with appropriate product and services
* Drives revenue growth by using selling and customer service skills, including completing sales through ringing of sales through the point of sale system
* Optimizes miscellaneous income opportunities (i.e., credit, rapid credit, Account Care, protection agreements, installation, gift cards, and Shop Your Way Rewards)
* Executes operational and selling processes consistently, and ensures sales performance standards are met (i.e., use of Discovery Guide and other selling tools to sell product and offer credit products, protection agreements
* Role-plays with coworkers on selling process and miscellaneous income opportunities

IT - Software Services

Sales / Business Development

Desired Candidate Profile

* Maintains merchandising standards within assigned departments, such as Replenishment , including ad set up and take down
* Ensures that the department is in-stock, clean, signed properly, and organized for customers.
* Reviews daily to identify opportunities for performance improvement
* Assists in handling customer issues after the sale
* Follows all applicable laws, regulations, and Company policies
* Performs other duties as assigned


Merchandising Operations Performance Improvement Customer Service Usage


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