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Customer Care Agent - Indoor

El Nahar for Medical Solutions

Posted on February 13, 2020

0 - 1 years Tanta - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Receiving and Handling customers.
• Procedure testing the hearing for the patientscustomers.
• Filling in the application form for the customers.
• Informing recommendations/orientation about hearing aids.
• Dealing with/help to resolve any customer complaints in a welcomed and decent way attitude.
• Selling the company's products and giving detailed information about them.
• Working on system/database
• Dealing and communicate with the technical department about customer's maintained devices.
• Preparing weekly, monthly and annual reports for the selling process.
• Follow up with customers and having feedback about the company's service regularly.
• Working on putting and achieving the company's selling target and achievements.
• Meeting the Customer Care department s objectives and KPIs.
job requirements
0 to 1 years
Not Specified at least
Biotechnology Healthcare and Medical Services Medical Devices and Supplies

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Good English
• Good computer skills
• Problem-solving skills
• Ability to multitasking & working under pressure
• Time Management skills
• Good verbal written communication skills


Customer Care Agent - Indoor


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El Nahar for Medical Solutions

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