Home Jobs in Egypt Jobs in Cairo Customer Care Agent Jobs in Cairo Customer Care Agent

Customer Care Agent


1 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

, Posted on May 24, 2018 1 Opening

Job Description

Email Job
Email sent successfully. X

Responsible for handling client s requests, orders and inquiries through phone, email and online channels
• Managing & Building clients relationships.
• Participate in sales and marketing process
• Following up with customers till their issues has been handled.
• Resolve customer complaints & problems aiming for customer satisfaction.
• Obtain and evaluate all relevant information to handle customer and service inquiries.
• Will be chatting with customers, documenting and handling their requests online.
• Corresponding with the operations team to make sure of timely fulfillment of users requests
• Perform other related duties

Industry Type : Banking / Financial Services / Broking
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Must be an energetic self-starter with the ability to work both independently and within a team
• Good customer service skills and great enthusiasm for helping customers
• Good time management skills, attention to detail and the ability to multi task
• Logical thinker
• Fast learning
• Patience
• Good Excel skills & MS Office applications In General


Customer Customer Service Customer Care Agent Customer Satisfaction Customer Complaints Management Management Excel Web Technologies

Report Abuse

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Jobseeker Login

Log In With