Customer Care Agent Sislogies Posted on August 6, 2018 2 - 3 years Dubai - United Arab Emirates Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Customer Care Agent Jobs Vacancy, We are looking for experienced and talented Customer Care Agent for our firm , location Dubai. Job Description: • Technically investigate the complaints using the customer feedback, the samples provided by the customers, the Quality Control data, the test results requested to reproduce the defect, the traceability data of the goods delivered and the continuous communication with technical field team. • Approach Customer issues using Problem Solving Methodologies: Problem Description, Containment, Root Cause Analysis, Corrective Actions. • Develop and maintain positive relationships with both internal and external customers. • Undertake Customer complaints s handling and administration, including appropriate complaint analysis. Decide on outcome of Complaints, based on factual analysis. • Answer customer and internal calls promptly & communicate with customers in a timely manner. Job Requirements: • You have a Bachelor Degree with 2-3 years experience in an industrial B2B environment. • You are highly problem solving minded and possess a strong analytical spirit. • You are open-minded and result oriented • Fluency in Arabic and English is a requirement. Knowledge of any other language will be considered as an advantage. • You have a strong customer focus/quality experience. Company Industry Logistics / Transportation / Warehousing / Courier Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Manager Quality Control Analytical Customer Care Agent Root Cause Analysis Customer Complaints Focus Testing B2Biness Executive REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Customer Care Agent Jobs in Dubai Customer Care Executive Jobs in Dubai Customer Care Consultant Jobs in Dubai Customer Service Jobs in Dubai Quality Control Management Jobs in Dubai Customer Complaints Jobs in Dubai Customer Focus Jobs in Dubai Customer Care Agent Jobs in UAE Customer Care Executive Jobs in UAE Customer Care Consultant Jobs in UAE Customer Service Jobs in UAE Quality Control Management Jobs in UAE Customer Complaints Jobs in UAE Customer Focus Jobs in UAE Customer Care Agent Jobs Customer Care Executive Jobs Customer Care Consultant Jobs Customer Service Jobs Quality Control Management Jobs Customer Complaints Jobs Customer Focus Jobs Sislogies View Contact Details Contact Name/ Designation: - Website http://sislogies.com/job/customer-care-agent-jobs/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?