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Customer Care cum Secretary

Bronze Wing Trading L.L.C.

Posted on August 9, 2018

1 - 3 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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• The candidate is required to have a good command of business correspondence individually to provide a prompt and efficient response to the client queries on phone & via email.
• Responding to phone calls of the customers and providing them with the requested information.
• Promptly & accurately replying to the email inquiries using Microsoft Outlook.
• Responding to inquiries on B2B portals & Social Media channels.
• Attending clients meeting in office and providing the business support.
• Managing Clients Database by using SuiteCRM and controlling their documentation.
• Providing administrative support to the management team.


Call Center / BPO / KPO / Outsourcing

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile


• Minimum graduate
• Must have 3+ years relevant UAE experience preferably in a secretarial role.
• Must be proficient in MS Office
• Good written and oral communication skills
• Good interpersonal skills

Keywords

Administration Social Mediainess Correspondence Interpersonal Skills Ms Outlook Client Management Management Secretary Database

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Bronze Wing Trading L.L.C.


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