Customer Care Executive UNIQUE FACILITY GENERAL MAINTENANCE - L.L.C

Employer Active

Posted 15 min ago

Experience

0 - 1 Year

Monthly Salary

AED 2,800 - 3,400 ($757 - $919)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Walk in Interview Time: [10:30 AM To 01:30PM ] Address: Venue: Office No. 203, 2nd Floor, Al Rigga Building Behind Al Bassam Center, Rigga Area, Dubai (Last Date: 28th March)

  • Act as the primary point of contact for customers, addressing inquiries and resolving issues with a friendly and professional demeanor.

  • Utilize CRM software to track customer interactions and ensure all information is accurately documented for future reference.

  • Proactively engage with customers through various channels, including phone, email, and chat, to enhance their experience and satisfaction.

  • Collaborate with cross-functional teams to escalate complex issues and ensure timely resolution while keeping customers informed.

Desired Candidate Profile

  • Bachelor's degree in Business Administration, Communications, or a related field is preferred.

  • Freshers also can apply for this position

  • Proficiency in English is required.

  • Familiarity with CRM software and customer support tools to streamline communication and task management.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative
  • Team Collaboration
  • Technical Support Executive
  • Problem Solving
  • Customer Feedback
  • Client Relations
  • Product Knowledge
  • Customer Experience Associate

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UNIQUE FACILITY GENERAL MAINTENANCE - L.L.C