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Customer Care Representative

Bee Smart Payment Solutions

1 - 2 years Cairo - Egypt

Any Nationality


, Posted on May 15, 2018 1 Opening

Job Description

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Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
• May be required to work in one or multiple queues/skill sets over various customer contact channels.
• Responsible for improving customer retention through programs and service provided to the customer, surveys etc
• Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
• Continually maintain working knowledge of all company products, services and promotions.
• Working on Shift Basis based on Agreed weekly/monthly schedule placed by direct Manage


Industry Type : Consumer Durables / Consumer Electronics
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Clear military status for Males.
• Year of birth 1989 by Max Younger age is better .
• Fresh Graduates are welcome.
• Microsoft Office knowledge.
• English level is good.
• Previous experience in Customer operation is plus.

Keywords

Customer service Customer support English Billing Claims Customer retention Customer Care Representative MS Office Schedule Problem

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Bee Smart Payment Solutions

About this Company
Bee specializes in providing fast, easy and reliable Payment Solutions for a multitude of services.
We offer the public the ability to pay various Service Providers anywhere, anytime in a simple process that takes only a few seconds!
Industry:
Consumer Services
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