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Customer Care Specialist


2 - 3 years Cairo - Egypt

Any Graduation. Any Nationality

, Posted on May 24, 2018 1 Opening

Job Description

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FilKhedma is like Uber for home services example plumbing, carpentry,...etc. A very important part of the business is managing the operations of plumbers, carpenters,...etc. As a customer care specialist, you will be responsible for:
• Handling inbound customer requests
• Following up on existing requests
• Resolving customer complaints
• Interacting with operations team to ensure successful completion of order

Industry Type : Facilities Management
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Be excited about working on growing the business
• Minimum 2 years experience working in a customer care function
• Good at using call center systems
• Good English


Customer Service Customer Customer Complaints Managementiness Executive

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FilKhedma provides maintenance services for homes and offices in Egypt. FilKhedma provides a quick and easy booking process through its website or call center. FilKhedma recruits experienced technicians who have worked before in hotels, facility management and freelance. All...

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