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Customer Care Technician - Urgently Required

Xad Technologies

Posted on April 7, 2020

2 - 3 years Abu Dhabi, Dubai, Ras Al Khaimah - United Arab Emirates

Diploma(Electronics), Bachelor of Technology/Engineering(Electronics/Telecomunication). Any Nationality

As per UAE Labour Law.

Easy Apply

Openings 200

Job Description

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• Education: 3 years Electrical/Electronics/Telecom Diploma
• Candidate should have excellent communication skills.
• Experienced in ONT installation and configuration
• Should have done splicing and Power Testing
• Knowledge and hands-on experience of VFL, OTDR
• Router configuration and OTDR testing experience
• Able to install set-top box (STB) and Personal Video Recorder (PVR)
• Hands-on Experience of GPON Technology, FTTB, FTTH, FTTT, etc
• Installation and preservation offerings such as triple play, excessive-pace net, and Telephone, PABX, Mediatrix.
• Installation of TB box, ONT, Mediatrix.
• Installation and maintenance of enterprise data products and services Preferred for GPON Technology
• Terminate various forms of telecommunications Equipment (ONT, routers and Switches, Patch Panels, etc. and cabling including copper and fiber optic cabling
• Installing of Cat 3, Cat 5e, Cat 6, Cat 7, Fiber Optic Cable and Coaxial cables.
• Cable pulling, installation, termination, testing and commissioning of GPON types of equipment.
• Experienced fusion/splicing and able to check power rating via a power meter
• Experienced OTDR(How to use and how to extract data
• Installation, commissioning, testing, and rectification of fiber optic cable
• Strong communication and writing skills with the ability to clearly explain issues to customers

Candidates in UAE, willing to join immediately are encouraged to apply.

Telecom / ISP

Installation / Maintenance / Operations / Repair

Desired Candidate Profile

OTDR, PVD, FTTB, Fiber Optics, Cabling, Cable Splicers, Cable Jointer, GPON, ONT, customer Services


OTDR PVD FTTB Fiber Optics Cabling Cable Splicers Cable Jointer GPON ONT Customer Service

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Xad Technologies

Vision Statement
To be one of the top leading regional companies known for services, trust and innovative solutions in Telecom, IT Networks, and Security Solutions

Mission Statements
To be the first choice of stakeholders by providing desired solutions and services.
To introduce innovative sol utions in Telecom, IT Networks, Communication and Security Sectors to the UAE and Regional Industry.
To promote research culture and contribute to the development of the country and the region.
Value Statements
We value innovative, timely, efficient, solution-oriented, and cost-effective services and systems. We are committed to achieving the highest levels of customer satisfaction. We provide leadership to the company in delivering proactive financial solutions and services in support of the company\'s strategic plan.

Employee Focus:
We are committed to the success of our employees as they are our most valuable resource.

We value the contribution our staff makes in achieving our mission and we support and encourage teamwork and personal development to ensure a high level of competence, expertise, and satisfaction.

We provide services in an honest, ethical, open, courteous, caring and concerned manner, respecting all people and the free exchange of ideas.

We practice sound financial management and are committed to ensuring the efficient and effective use of Company resources.

We communicate with our investors, partners, staff and internally to manage expectations and assure the highest levels of satisfaction. We actively seek partnership opportunities and solicit employee and customer input and respond to their concerns.
View Contact Details


Name/ Designation:
Atif Khan -

Website http://www.xadtechnologies.com/

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