Home Jobs in Saudi Arabia Jobs in Riyadh Customer Experience Lab

Customer Experience Lab

Client of CC Staffing International Ltd

Posted on November 19, 2019

4 - 8 years Riyadh - Saudi Arabia

Any Graduation. Any Nationality

Opening 01

Job Description

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\Job Description & Role:
Manage the CX Lab daily operations from logistics, security, access and scheduling point of view to ensure smooth running of the CX Labs.
Follow up on setup, maintenance, and maintain use of the CX Labs infrastructure, including wearable devices (such as the HCI), mobile devices and other supplies.
Define CX Simulation policies, procedures and scenarios, control product / service go live on production environments by assuring the quality and degree
Key Skills:
- Access
- System Administration
- Mobile Applications
- Customer Service
- Customer Experience
- Product Knowledge
- Logistics Management
- Security Operations
- Scheduling
- Security
Additional Requirements:
4-8 years of experience
Systems knowledge
Products Knowledge
Previous experience in the Telecom sector
Basic CX and customer journey mapping knowledge


Administration

Desired Candidate Profile

Key Skills:
- Access
- System Administration
- Mobile Applications
- Customer Service
- Customer Experience
- Product Knowledge
- Logistics Management
- Security Operations
- Scheduling
- Security

Keywords

Customer Experience Lab Admin

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Client of CC Staffing International Ltd


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