Customer Experience (CX) Portfolio
Client of People Dynamics
Employer Active
Posted on 13 Nov
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Support the CX Program Manager in planning, monitoring, and controlling project portfolios.
Prepare dashboards, KPI trackers, and performance summaries for CX initiatives.
Maintain risk, issue, and change registers; ensure compliance with governance standards.
Facilitate stakeholder meetings, prepare minutes, and monitor follow-ups.
Analyze CX metrics (CSAT, NPS) and integrate insights into project reports.
Ensure accurate and timely documentation and reporting of portfolio status.
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- Customer Experience (CX) Portfolio
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Client of People Dynamics
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