Customer Experience Representative
Seventh Dimension
Employer Active
Posted on 8 Dec
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
Kuwait
Experience
2 to 5 years
Qualification Level
Graduate
Job Function
Customer Service / Telecalling
Skillset
Basic computer skills and familiarity with pos or sales tracking tools
Preferred Jobseekers
Jobseekers from any Asian countries
Job Location : Kuwait
Key objectives:
maintaining a positive, empathetic and professional attitude toward customers at all times.
responding promptly to customer inquiries.
acknowledging and resolving customer complaints.
keeping records of customer interactions, transactions, comments and complaints.
meet store and individual target and KPI.
carrying out any tasks entrusted by the direct manager in a manner that does not conflict with the interests of the company.
Qualifications:
Previous experience in a retail or consumer electronics is preferred.
strong communication and persuasion skills.
confident phone presence and ability to handle rejection professionally.
Basic computer skills and familiarity with pos or sales tracking tools.
goal-driven, self-motivated, and a team player.
bilingual (arabic / english).
Filipino nationality only
Kuwait local hiring only
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Experience Representative
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Seventh Dimension