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Customer Experience Specialist - Ready Set...

Flat6Labs Cairo

Posted on October 9, 2019

0 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Provide accurate, valid and complete information by using the right methods/tools
• Approach all matters in a non-biased and professional manner
• Provide customer help and support via E-Mail, phone and follow up
• Manage numerous ad hoc requests concurrently
• Customer retention rates
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Follow communication procedures, guidelines, and policies
• Become a subject matter expert with respect to the customer experience, specifically on delivery and return
• Attract potential customers by answering product and service questions; suggesting information about other products and services.
job requirements
0 to 2 years
Not Specified at least

Hotels / Hospitality

Helpdesk / Customer Service / Telecalling


Customer Experience Specialist - Ready Set...


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Flat6Labs Cairo

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