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Experience
1 - 2 Years
Monthly Salary
AED 5,000 - 8,000 ($1,351 - $2,161)
Job Location
Education
Bachelor of Business Administration(Management), Any Graduation
Nationality
Emirati (UAE)
Gender
Female
Benefits
Commission, Annual Leaves As Per Labour Law
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Act as the primary point of contact for customer inquiries, ensuring timely and effective resolution of issues to enhance overall satisfaction.
- Utilize customer feedback to identify trends and areas for improvement, collaborating with internal teams to implement actionable solutions.
- Develop personalized communication strategies that resonate with diverse customer segments, promoting brand loyalty and repeat business.
- Conduct regular follow-ups with customers post-interaction to gauge satisfaction levels and proactively address any lingering concerns.
Desired Candidate Profile
- Bachelor's degree in Business Administration, Communication, or a related field, demonstrating foundational knowledge in customer relations.
- A minimum of 2-3 years of experience in customer service or a similar role, preferably in a fast-paced, dynamic environment.
- Certification in Customer Experience Management or similar qualification is a plus, showcasing a commitment to professional development.
- Experience in the technology or e-commerce sector, providing insights into customer expectations in competitive markets.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Client Happiness Coordinator
- Data Analysis
- Customer Experience Specialist
- Client Engagement Officer
- Customer Engagement
- Customer Retention
- Customer Satisfaction Manager
- User Experience Advocate
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Life Plus Domestic Workers Center
Life Plus Domestic Workers Center L.L.C is a Dubai-based service provider specialising in supplying domestic workers (maids, nannies, cooks, drivers) across the UAE. It has an established presence since at least 2016, is officially listed with the MoHRE as a licensed service centre, and emphasises quality, multiple nationalities and modern service delivery including kiosk-based verification. For employers seeking domestic staff in the UAE, Life Plus appears to be a viable option, subject to the usual due-diligence (licensing, terms, worker welfare) that applies to the domestic worker recruitment sector.
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