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Customer Relation Manager/Consumer relation manager/consumer affair

Decision Management Consultants

Posted on October 14, 2019

6 - 12 years AED 25,000 - 30,000 ($6,750 - $8,101) Sharjah - United Arab Emirates

Any Graduation. Any Arabic National

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Job Description

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- Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
- Deciding on a final CRM structure that will work seamlessly across the business and capture crucial information along the sales funnel.
- Ensure the accuracy of customer database and is segmented for target marketing activities.
- Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
- Development of testing strategies to guarantee the most efficient approach for the organization and its customers.
- Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.
- Develop the existing CRM system by providing advice for modifications for sales processing.
- Liaise with project team for design approvals.
- Liaise with accounts on payments/outstanding.
- Monitor and report on activities and provide management feedback information on new relationships in order to meet the business objectives.
- Explain products, services, pricing and answer queries and overcome objections from customer.

Real Estate

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Create and nurture long-term relationships with customers by resolving any issues that arise to ensure customers are satisfied with our services. Be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them and overusing customer affairs team.


'Customer relation' 'Consumer relation' 'Customer affair' 'Consumer affair

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Decision Management Consultants

Decision Management consultants distinguishes itself from others by viewing each new client as a unique business entity offering them not only professional services but innovative management solution as well. Creation of quality business culture, which facilitates the perfect blend of the individual and the business environment, is a primary objective of its approach and is deemed essential for the achievement and sustenance of success
Acting as virtual extension of HR Division of the corporate entities, we at Decision Management Consultants(DMC) offers a range of HR services in their search for individuals with suitable qualifications, the relevant experience and background and the appropriate qualities to blend with the corporate philosophy of an organization, share its vision and at the same time fulfill the job requirements as well as undertaking human Resources evaluation.
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Name/ Designation:
Tasneem - HR

LandLine:04 262 4023

Website http://www.dmcdubai.com/

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