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Customer Relations Coworker (Sm land- Child Care/ Play Area) - Part Ti

Client of Smart Recruiters

2 - 3 years Manama - Bahrain

Any Nationality

, Posted on June 11, 2018 1 Opening

Job Description

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Job Description
• Responsible for taking care of the young children signed into the play facility (Sm land) interacting with them and monitoring them.
• Controlling the registration of visiting children while entering and leaving Sm land and creating a fun environment for the children in our care
• Ensuring good teamwork in the operation of the playroom during the day. This includes toilet needs and taking care of individual children, making sure that there is a good balance among children per play activity, and coworkers handling the checking-in and checking-out of children and paging parents as needed.
• Checks and maintains the safety and cleanliness of the playroom according to stated guidelines and checklists together with the cleaners and technical staff.
• Strictly adheres to all of the IKEA play facility and safety & security policy and procedures, while participating and entertaining children with games and other approved activities.
• Communicates to manager on issues, concerns, and incidences with regard to safety and security of the children and ensures the IKEA store is a safe and secure environment at all times for visitors and co-workers.
• Submits a daily Sm land report (number of children and results in case of accident) and makes sure to record information accurately so that the resulting analysis can be used to make improvements to customers future shopping experiences.
• Check the availability of toys and videos, ensure these are fully functional and organize the store toys and materials to ensure order in activity areas

Industry Type : Retail
Functional Area : Helpdesk / Customer Service / Telecalling


Monitoring Customer relationship Technical Staff Usage Business Executive

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