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Customer Relationship Management Specialist

Le Garage Gallery

1 - 3 years Cairo - Egypt

Any Nationality

, Posted on June 11, 2018 1 Opening

Job Description

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Main Duties:
• Manage the communications between the clients and the company.
• Understand and collect the clients interests, demographics and information.
• Handle clients complaints, take the ownership and solve it with other departments.
• Give the clients the required support to facilitate their use of our website.
• Build good relationship with clients and facilitate their transactions with the company.
• Promote and sell our products to the interested clients.
• Follow up with clients to get their feedback after receiving their purchases.
• Help in surveys to get their feedback on a specific issue required by management.

Industry Type : Advertising / PR / Event Management
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Job Requirements
• 1 Year in a relative position.
• Customer oriented person.
• Good English language (Speaking-Writing-Reading).
• Team worker.
• Can handle multiple tasks in same time.
• Good experience in use of social media, internet and computer.
• Problem solver.
• Hard-worker.
• Capability to work under pressure.


Social media CRM Management Usage

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Le Garage Gallery

About this Company
Le Garage is a startup company founded in July 2011.
At that time and till mid of 2015 it was specialized in selling fine arts and antiques pieces to the Egyptian market via our Facebook page.

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