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Customer Relationship Manager

Bayat Jobs

Posted on October 14, 2019

1 - 2 years AED 4,000 - 5,000 ($1,080 - $1,350) Abu Dhabi, Ajman, Dubai - United Arab Emirates

Bachelor of Business Administration(Management). Any Nationality

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Job Description

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We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services

In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you.

Your goal will be to help us safeguard our revenue and retain our customers.


Sales / Business Development

Desired Candidate Profile

To develop a good relationship with existing and new customers to increase business, discuss requirements, negotiates contracts based on territories and volume pricing agreements.
To receive and record inquiries in the company CRM system and search potential vendors/suppliers with help from the commercial manager.
Build relationships with key employees among customers
Create plans to address clients’ business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate

Keywords

Customer Relationship Management Customer Service Customer Care Sales Retail Business Development Sales Management Marketing

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