Customer Relationship Specialist (Dubai) mrUsta Ltd Posted on August 6, 2018 3 - 4 years Dubai - United Arab Emirates Any Graduation. Any Nationality Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Customer Relationship Specialist Job Description mrUsta.com is looking for a customer relationship specialist who will serve as liaisons between mrUsta and customers visiting mrUsta.com who are looking for Ustas, ensuring excellent customer service and satisfaction. A bachelor s degree in business or a related field and previous sales and industry experience is required. Customer relationship specialist is responsible for maintaining and developing mrUsta Web site visitors relationships. Customer Relationship Specialist will make the web site visitors more aware of the business and guide them through web site features and to post jobs. Customer Relationship Specialist must have a strong understanding of mrUsta products and services and knowledge of the competition. They must be ready to develop creative solutions to reach web site visitors, as well as pursue new audience. Company mrUsta is an open online marketplace that matches customers to a range of quality service providers (ustas) across a broad range of categories. The aim is to connect customers to the vendors providing a service (ustas); vendors to increase their leads and thus increase opportunities for business and investors to increase their profit and value within the company. Job Duties The main purpose of the Customer Relationship Specialist s work is to develop strong and trusted relationship with customers through timely and accurate communications. They must Manage high volume of customer calls to ensure excellent customer service and satisfaction. They must also Resolve customer issues in accurate and timely manner. Usta Relationship Manager may create presentations and all required documents related to customer accounts and business reports. They must ensure that customers are satisfied with mrUsta services at all times and will bring in repeated business by resolving any outstanding issues. They also need to inform mrUsta of new contacts and new marketing opportunities. Requirements A bachelor s degree in business, computer information systems, or a related field. At least 3 years previous work experience in sales, business development, customer service. Job candidates should have demonstrated abilities to exceed target revenue goals, provide excellent customer service, build customer relationships, and work in a team-oriented environment. Knowledge of, or experience working, in the internet and technology services sector. Strong communication and negotiation skills, as well as solid presentation skills. The ability to operate computer software, such as Microsoft Office, CRM software and other CRM tools Send your CV to hr@mrUsta.com to apply for the open positions. Company Industry Internet / E-commerce / Dotcom Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Customer Service Crm Customer Relationshipiness Reporting Service Quality Manager Technology Management Web Technologiesiness Executive Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Specialist Jobs in Dubai Expert Jobs in Dubai Associate Jobs in Dubai Customer Service Jobs in Dubai Sales Jobs in Dubai Marketing Jobs in Dubai Business Development Jobs in Dubai Specialist Jobs in UAE Expert Jobs in UAE Associate Jobs in UAE Customer Service Jobs in UAE Sales Jobs in UAE Marketing Jobs in UAE Business Development Jobs in UAE Specialist Jobs Expert Jobs Associate Jobs Customer Service Jobs Sales Jobs Marketing Jobs Business Development Jobs mrUsta Ltd View Contact Details Contact Name/ Designation: - Website https://mrusta.com/uae-en/page/crs-dubai Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?