Home Jobs in Oman Jobs in Muscat Customer Sales Associate Jobs in Muscat Customer Sales Associate

Customer Sales Associate

Landmark Gulf Group

Posted on April 30, 2019

2 - 3 years Muscat - Oman

Any Nationality

Opening 01

Job Description

EMAIL JOB
Email sent successfully.

MERGEFIELD "POSITION_OBJECTIVE" The job holder will be responsible for maximizing
sales through exceptional customer service. The job holder will also be
responsible for maintaining the
desired retail operations, customer service, replenishment, recovery standards
in the store in all aspects.
DO Key Responsibilities
1.
MERGEFIELD "KR_1" Shop Keeping and Store Standards
Maximize
and contribute to sales within the store through exceptional customer service
and retail experience
Ensure
all stock is laid out and displayed according to standard layout norms
(product placement,signage, neat and well folded,arranged in order from
smallest to largest, hanged items must be steamed, brand wise, size wise etc)
Ensure
all products are price tagged and bar-coded before display
Ensure
correct rotation of stock on shelves and assist in accurate stock counts as
per store requirements
Ensure
all stock administration (stock count, inter branch transfer, dispatch and
delivery) are recorded on the system
in time, accurately and correctly categorized
Ensure
awareness and vigilance at all times of security in the store without any
negligence
Ensure
the highest standards of housekeeping standards and grooming
etiquettes are maintained in store at all
times
Give accurate and
current information about the product for all inquiries
Increase the
customer database by adding new customers to the mailing list
Understand the
returns policy and ensure effective implementation
Help store
merchandiser and/or store manager in product placement and arrangement
Dress up Mannequins
& attend to other visuals
Maintain a clean and
well-organized back- stock area and keep the employee break area neat and
tidy
Operate as a
cashier and be consistently accurate in money handling (in case applicable)
Understand and
utilize all reports required for the day to day functioning of each store
Carry out linked
selling i.e. understand the customer s need and close the deal
2.
Store
Merchandise / MERGEFIELD "KR_2" Merchandising
Maintain
a detailed knowledge of the merchandise/ products stocked in the store
Ensure
promotions and fast selling lines are featured in the store
Provide
information about the customers(likes,dislikes and opinions) to the dept
incharge
Ensure effective
stock replenishment to the store and assure continuous stock availability,
ongoing recovery & maintenance in the store
3.
MERGEFIELD "KR_3" Customer Service
Responsible
for greeting and meeting all customers promptly and politely as they enter
the store
Provide
customer satisfaction by delivering exceptional customer service
Guide
customers throughout the store or to the specific area the customer requests
Develop
a clear understanding of all departments, products,make, features and after
sales service
Ensure
effective implementation of visual merchandising principles within the stores
Effectively
deal with customer queries and complaints
Follow
procedures for dealing with specific customer orders
Ensure
confidentiality with respect to Landmark retail/store sales information


Retail

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile


Keywords

Customer Sales Associate

REPORT THIS JOB

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Landmark Gulf Group


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private

or