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Customer Satisfaction Executive- Online Media

Mumm

0 - 2 years Cairo - Egypt

Any Graduation. Any Nationality


, Posted on May 16, 2018 1 Opening

Job Description

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The mumm Customer Satisfaction is a very unique and challenging position as it requires multi skilled individual to do the job right. You shall be responsible for;
• Getting in touch with our clients to ensure their satisfaction
• Surveying clients and seeking their feedback on our service to ensure highest service level
• Engaging in the operations cycle and getting exposed to our whole business cycle from order placing till delivery.
• Maintain Mumm SOPs in terms of service levels, food standards, delivery time


Industry Type : Automotive / Automobile / Auto Accessories
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

The candidate should ideally have:
• Excelent English is a must
• Solid demonstration of leadership, influence and persuasion skills.
• A desire to win, with a strong entrepreneurial flair to seek out new business opportunities.
• Excellent communication skills, which enable you to express ideas in a way that creates commitment and trust.
• A degree (from any discipline) is required.
• Hungry to learn.
• Fun to work with.
• Experience in food operations is a plus.

Keywords

Customer service Customer support Service level Customer satisfaction Online media Senior Executive Web technologies Business Executive C

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Mumm


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