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Customer Service Advisor

ECCO

Posted on May 30, 2018

1 - 5 years Giza - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Vodafone International Services is expanding in Egypt and we are hiring top talents to join our growing teams as a Customer Service Advisor.
• If you are fluent English and looking to start your career in one of Egypt's biggest multinationals and here is how you'd enjoy becoming a Vodafone employee.
Main Duties.
• Build a good Rapport with Clients over the phone.
• Making outbound calls to sell new services from Vodafone.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle customer and service inquiries.
• Manage customers' accounts.
• Follow up on customer interaction.


Call Center / BPO / KPO / Outsourcing

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Fluency in English is a Must
• Graduates, Undergrads and Gap year students are most welcome .
• Communication skills.
• No overnight shifts.
• Egyptians only

Keywords

Outbound Customer support Customer interaction Customer Service Advisor Customer complaints Management

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ECCO

About this Company
We provide customers with high-quality integrated services that meet international standards. Our customized solutions focus on customers' individual needs and future ambitions. Driven by flexibility, efficiency, and innovation, ECCO's talented staff provide continuous customer satisfaction and sustainable growth.
Industry:
Outsourcing/Offshoring
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