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Customer Service Agent

Client of Carebytech

Posted on July 30, 2018

1 - 2 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Customer Service Agent jobs Vacancy, We are looking for an experienced and talented Customer Service Agent for our firm, location Abu Dhabi .
Job Description:
• Determine break schedule and ensure all necessary breaks are given.
• Establish and maintain a positive work environment that supports a high Team Member morale.
• Communicate and maintain Team Member safety and security standards.
• Open and close department according to established procedures.
• Oversee team and resolve difficult customer situations.
• May assist with interviewing
• Responds promptly to customer needs and questions and requests assistance when necessary
• Supervise and delegate tasks to Front End Team Members.
• Assist in training of new Team Members, utilizing learning checklists and training materials.
• Support national, regional, and store programs.

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

• 1+ year Front End or Customer Service experience required
• Excellent communication skills and willingness to work as part of a team
• Ability to deliver information in a clear and respectable manner to fellow team members and customers
• Extensive kledge of Front End Team procedures and policies
• Capable of teaching others in a constructive and positive manner
• Ability to perform physical requirements of position
• Ability to operate all necessary equipment
• Strong demonstrated organizational and time management skills


Front End Customer Service Agent Management Supervisor Training Teaching

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Client of Carebytech

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Website http://carebytech.com/job/customer-service-agent/

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