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Customer Service Agent

Arafa Retail Group

0 - 1 years Cairo - Egypt

Any Graduation. Any Nationality

, Posted on May 30, 2018 1 Opening

Job Description

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Help and support all customers quires on the desk or throw the phone
• Support the customers in terms refund items and help them to find the customer target item
• Confirm that our goods return policy followed
• Handling customer complaints with daily statement to clear customer requirements.
• Maintain after sale service
• Daily change price check
• Daily, weekly and monthly reports

Industry Type : Retail
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelor's degree
• Very good in English language


Customer support Customer complaints Customer Service Agent

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Arafa Retail Group

About this Company
In 1907, in the Egyptian Delta region, Abdel Maksoud Arafa first embarked on his professional journey by opening a small fabrics retail shop. Some years later, the family made the decision to move the business to the capital for better market exposure and visibility. After...(More)
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