This Job is Old and Position Might be Filled CUSTOMER SERVICE AGENT Mamiba Posted on July 23, 2019 2 - 3 years Giza - Egypt Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB As a senior Customer Service Specialist, you will be representing Mamiba and maintaining a perfect relation with our clients. Your main functions will include dealing with clients and following up with them via phone calls, helping them find solutions for their projects and resolving any issues they are facing in a timely manner. You will be assist the sales team in their daily operations and working closely with the marketing team. As you are representing our company, maintaining a positive and helpful attitude is a must.Job Description Maintain good relations with customers, and help them with any problems faced.Support and assist sales manager in sales operations.Follow up with plant on retail items balances, orders delivery and aim to resolve any issues.Producing reports for sales & marketing managers.Confer with customers by telephone to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Check to ensure that appropriate changes were made to resolve customers’ problems. Company Industry Perfumery / Toiletries / Personal Care / Cosmetics Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile Excellent communicatorActive listenerProblem solverService orientedExcellent command of spoken and written English (French is a Plus)Very good knowledge of ExcelSocial Media savvy Keywords CUSTOMER SERVICE AGENT REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Customer Service Agent Jobs also searched Customer Service Agent Jobs Fresher Jobs Customer Service Executive Jobs Customer Service Jobs Sales Management Jobs Marketing Jobs Retail Jobs Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?