Home Jobs in Egypt Jobs in Cairo Customer Service Agent Jobs in Cairo Customer Service Agent

Customer Service Agent (Native Russian Speaker)

Egypt Assistant

Posted on August 9, 2018

1 - 2 years Cairo - Egypt

Any Nationality

Opening 01

Job Description

Email sent successfully.

Taking information about beneficiary completely and faultlessly by answering coming declarations by E-mail or by Phone related to subjects such as assistance Medical , or others , and treatment in abroad or to other services the company provides. Entering all the progress and the things carried out for follow the all instruction of answering the phone , opened files in detail and insert it to computer system and to written files.
• Providing the service to beneficiaries serially and properly by making necessary organisation (The companies which have rights to get service in accordance with contract requirements), communicating Team Leader or Operation Manager when there is power exceeding or a problem occurs and following all of the process until the file ends up.
• Communicating with present providers (hospital, medical center-clinic, ambulance, dialysis center, hotel, towing service,locksmith, flower shop, updating the information relative to foundation and authorized people, Delivering the obtained information to Team Leader or Operation Manager.
• Registering beneficiary's and/or provider's complaints and informing Team Leader or Operation Manager that complaint record is composed.

Call Center / BPO / KPO / Outsourcing

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

High education
• Russian speaking fluent and writing
• English speaking and writing


Customer Support Customer Service Agent


Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Egypt Assistant

About this Company
Egypt Assistance, being the local and part of an international alliance of service companies, has been serving its customers since 2003 reliably, efficiently and cost-effectively through a continuously updated wide network of professionals.
Egypt Assistance offers...
Indust ry:
See all Careers and Jobs at Egypt Assistant
View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private