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Customer Service Arabic Speaking

Client of 4jobnews

1 - 2 years Dubai - United Arab Emirates

Any Nationality

, Posted on June 12, 2018 1 Opening

Job Description

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Job Description:
• Answer courteously inbound calls.
• Respond to customer inquiries.
• Provide personalized customer service by responding to the needs of the customers.
• Ensure feedback from the customer to further improve the customer services.
• Manage and update customer databases with the status of each customer.
• Build customer loyalty by follow-up of customer calls.
• Evaluate problems of the customers and provide logical lasting solutions.
• Manage filing, mailing, correspondence and other management tasks.
• Nature and length of previous experience: 1-2 years experience in call center or customer service
• Language Fluency: English and Arabic
• Organization skills
• Analytical Skills
• Communication Skills

Industry Type : Recruitment / Placement Firm / Executive Search
Functional Area : Helpdesk / Customer Service / Telecalling


Customer service Analytical skills Management

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