Customer Service Associate - Spanish Speaker

Quantanite

Spanish + English Customer Service Associate Cairo

Join a global company that s growing fast in Egypt.

Quantanite is a UK-headquartered Customer Experience and Business Process Outsourcing company with over 12 years of international success. We partner with global brands across Europe, the US and APAC, helping them deliver world-class service.

We ve recently launched our Cairo site and are expanding quickly and we re looking for talented Spanish + English speakers to be part of our journey.

What You ll Do

• Engage with customers via phone, email and chat to resolve queries and deliver an exceptional experience.
• Troubleshoot issues and provide timely, effective solutions.
• Develop a strong understanding of our clients products and services.
• Log all interactions accurately in our systems.
• Follow up with customers to ensure satisfaction.
• Share feedback and ideas to help us continuously improve.
• Follow company and data-protection policies at all times.
  

What We re Looking For

• Fluency in Spanish and English (advanced or fluent level - C1).
• Excellent written and verbal communication skills.
• Customer-focused mindset and positive attitude.
• Previous call-centre or service experience is an advantage.
• Ability to work rotational shifts to support international clients.
  

Why Join Quantanite

• 12 + years of global experience with trusted international brands.
• Be part of a hyper-growth Cairo team with real career opportunities.
• Competitive local salary & benefits.
• Ongoing training through Quantanite University.
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