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CUSTOMER SERVICE COORDINATOR

Weatherford

Posted on December 2, 2019

2 - 3 years Abu Dhabi - United Arab Emirates

Diploma. Any Nationality

Opening 01

Job Description

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General and Task Management
• Ensure all required customer documentation such as Purchase Orders, authorization to proceed etc., are current and up to date to the level tools are being built to.
• Review the Cost versus Sales, work closely with Process, Product, and estimators to analyse profitability (new and existing).
• Ensure effective means of communication for PO amendments & quote revisions with all concerned people & ensure all required changes meet commercial expectations and timing commitments of both the division and our customer.
• Ensure timely, effective, accurate and complete communication to create and maintain excellent customer relations.
• Receive and process Weatherford district purchases orders and request for quotations via JDE.
• Provide order acknowledgements back to regions and/or direct customers with scheduled completion dates, part numbers, and pricing.
• Interface with Internal Customers & prepare quotes providing pricing & lead time.
• Maintain sales order/purchase order log.
• Process month-end reports (revenue, open orders, etc.).
• Liaise with business unit supply chain management on manufacturing schedules and on urgent orders.
• Assist in logistics issues as they relate to purchase orders in process.
• Support continuous improvement and lean manufacturing process
• Must understand and comply with all safety rules and company policies of Weatherford.
• Perform various other duties assigned by supervisor within physical constraints of the job.
QUALIFICATIONS
High-School Diploma with 2 years of Experience


Oil & Gas / Petroleum

Helpdesk / Customer Service / Telecalling

Keywords

CUSTOMER SERVICE COORDINATOR

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Weatherford


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