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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Process and verify the accuracy of orders from customers in a timely and efficient manner to ensure that Jotun s on-time delivery performance objective is achieved.
- Receive and enter orders for collection or delivery and ensure proper document flow control.
- Follow-up with the warehouse for all customer reports of deliveries.
- Dispatch invoices and credit notes to customers and follow up to ensure they are received on time in total.
- Verify, enter, and review system prices accurately with the customer s purchase orders and sales orders. Attach other relevant documents if required.
- Process customer returns according to established Jotun s Guidelines and Procedures.
- Ensure information on orders is accurate to facilitate invoice processing..
- Work closely with Finance Department to resolve disputed credit items.
- Ensure all exception and promotion customer pricing follows Jotun s guidelines.
br> POSITION INFORMATION
Company:
Jotun U.A.E. Ltd. (L.L.C.)br> Contract Type:
RegularTime Type:
Full timeDesired Candidate Profile
u> Qualifications:
- Bachelor's degree.
- English fluency, Arabic is preferred.
- Work experience on systems such as CRM is an advantage.
u> Competencies We Look For:
- p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals./p>
- p>Builds a useful network of contacts and relationships and utilizes it to achieve objectives./p>
- p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively./p>
- p>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results./p>
- p>Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively./p>
- p>Acts on own initiative, makes things happen and accepts responsibility for the results./p>
Company Industry
Department / Functional Area
Keywords
- Customer Service Coordinator
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JOTUN
Jotun s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness. Jotun U.A.E. Ltd. (LLC), established in 1974, is one of the key markets within the MEIA region. Jotun s business in the countries of Bahrain and Kuwait are also part of Jotun U.A.E. Ltd. and function as its branches. With a production facility, 3 warehouses and more than 400 employees, we aim to further strengthen Jotun s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.
https://jotun.wd3.myworkdayjobs.com/en-US/Jotun_careers/job/Dubai/Customer-Service-Coordinator_R9068
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