Customer Service Cum Cashier

Confidential Company

Multiple VacanciesEmployer Active

Posted 37 min ago

Experience

0 - 1 Year

Monthly Salary

AED 2,500 - 4,000 ($676 - $1,081)

Job Location

Dubai, Sharjah, Ajman - United Arab Emirates (UAE)

Education

Intermediate School(General (College Proprietary)), Diploma(Management), Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

8 Vacancies

Job Description

Roles & Responsibilities

  • Provide exceptional customer service by promptly addressing inquiries and resolving issues to ensure a positive shopping experience.
  • Accurately process cash and electronic transactions, maintaining a clear and organized cash drawer to prevent discrepancies.
  • Engage with customers to promote loyalty programs and upsell products, enhancing their overall shopping experience.
  • Handle returns and exchanges with professionalism, ensuring compliance with company policies while maintaining customer satisfaction.
  • Maintain a clean and organized checkout area, ensuring that it is well-stocked with necessary supplies and free from clutter.
  • Assist in inventory management by reporting stock levels and participating in regular stock counts to prevent shortages.
  • Collaborate with team members to implement promotional strategies that drive sales and enhance customer engagement.
  • Utilize point-of-sale (POS) systems efficiently, ensuring quick and accurate transaction processing.
  • Train and mentor new staff on customer service protocols and cashier duties to maintain high standards across the team.
  • Stay updated on product knowledge and store promotions to provide customers with accurate information and recommendations.

Desired Candidate Profile

  • High school diploma or equivalent; additional certifications in customer service or cashiering are a plus.
  • Minimum of 1-2 years of experience in a retail or cashier role, demonstrating a strong understanding of sales processes.
  • Candidates should ideally be from the local area to ensure familiarity with the community and customer base.
  • Fluency in the local language is essential; proficiency in additional languages is highly desirable for diverse clientele.
  • Proficient in using POS systems and handling cash, with a keen eye for detail to minimize errors.
  • Strong interpersonal skills, with the ability to engage with customers and manage challenging situations effectively.
  • Adaptability to work in a fast-paced environment, demonstrating resilience and a positive attitude under pressure.
  • A friendly and approachable demeanor, enhancing customer interactions and fostering a welcoming atmosphere.
  • Physical ability to stand for long periods and perform light lifting tasks as required in a retail setting.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service
  • Team Collaboration
  • Cash Handling
  • Cashier Specialist
  • Customer Experience Agent
  • Customer Support Cashier
  • Customer Relationship
  • Customer Support
  • Counter Cashier
  • Cashier
  • Front Office Cashier
  • Store Cashier
  • Inventory Management

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Confidential Company